A different kind of service
Thames Lettings was formed to provide our clients with a different experience to that commonly found in the residential lettings market. In essence, our aim is to provide the highest possible level of service to landlords and tenants alike. Thanks to our experience and knowledge of the industry we can offer comprehensive advice and robust processes while providing a more personal service than the larger property groups.
Building long-term relationships
As a company, we look for long-term relationships not only with our landlords and tenants but also with our regular contractors. It is by building trust and understanding our clients’ motivations that we can provide a smooth and enjoyable experience for all parties.
While our service is personal, our reach is extensive. We advertise our properties on www.rightmove.co.uk which is the UK’s leading property website, ranked in the top 20 most popular in the UK. We also promote our properties on www.zoopla.co.uk which is the fastest growing property website in the UK with over 10 million visits per month. These websites along with their advertising partners (The Times, MSN, SKY, AOL) allow us to provide superb online exposure, 24 hours a day, 365 days a year.
Thanks to many years’ experience in the industry we have built and maintained an extensive set of relationships with multi-national companies and relocation specialists. By approaching these regular contacts we are often able to provide our clients with a successful outcome before regular advertising has even commenced.
We appreciate the trust placed in us by landlords and tenants when they choose Thames Lettings as a partner. We choose to be members of the Association of Residential Letting Agents (ARLA) and The Property Ombudsman (TPOS)and to work within the guidelines of best practice provided by these associations. We are fully regulated by these bodies and this provides our landlords and tenants with the assurance that they will receive the highest level of customer service. We are also a member of the National Federation of Property Professionals (NFOPP) Client Money Protection Scheme and the MyDeposits deposit protection scheme.
If you are considering letting your property or need advice on residential lettings or property management in Spitalfields, The City or surrounding areas please contact us or request a free, no obligation market appraisal.
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