Absolutely the gold standard for real estate agent
I've moved at least nine times in the course of my career. I have to say, I am extremely pleased with the service provided by Mr. Robert Arnold, who was always polite, and is undoubtedly the most professional agent I have ever seen, whether in London or overseas. He addressed all my questions honestly and settled any problems I may have had with the flat promptly and efficiently. I could not recommend him high enough to anyone looking to rent a property from Thames Lettings.
Best service Iíve ever encountered at a real estate agency. Robert is extremely responsive, professional and nice to work with, plus offers hand-picked flats. Absolutely recommend!
As landlords letting out our flat we were very pleased with the service from Thames Lettings. They were prompt, efficient and personal.
SECOND TO NONE!
Having moved three times and dealt with countless agents, Robert has got to be the best agent I've dealt with.. by miles! He's extremely professional, extremely responsive, very transparent and always has very practical solutions. I was in a tough situation this time cause I had to rent a flat whilst I was abroad, and Robert was extremely understanding and he was there to answer all my queries and defuse all my worries. I highly recommend hiring Thames Lettings- you'd be a fool not to!
Prompt, professional and always helpful
We were very pleased with the service that Thames Lettings provided when they managed the property where we were tenants. Monica and Robert were both prompt, professional and always helpful in resolving any issues we had. It was a pleasure to have them as managing agents.
Robert was simply wonderful: understood exactly what we were looking for, found the perfect flat and handled all the paperwork effortlessly. Highly recommended.
The best Agency I've dealt with, by far
Having moved into 4 different flats in London, I can affirm that Thames Letting has been the best Agency I've dealt with, by far.
They take care of everything, intermediate with the landlord very effectively, and are excellent professionals.
We will miss Robert and Monica very much.
I have been very impressed by all aspects of Thames Lettings. Robert has been supremely professional and responsive, he gives sound, considered advice when required, and he has worked proactively to find me great tenants in quick time. He manages to bring all these qualities together whilst always remaining mindful and considerate and is a pleasure to deal with by phone or by email, completely contradicting the dreaded agent stereotype. I recommend very highly indeed.
The gold standard for London agents
I have nothing but high praise for Robert and Thames Lettings. Before meeting Robert I was getting very sick of the typical London agents and their ridiculous procedures and fees, finding that they were the sole cause of failed agreements. I am therefore pleased to say that Thames Lettings is the absolute opposite - Robert is transparent, professional, responsive and flexible and goes the extra mile without request. For example, he attended my office to collect documents and drop off keys when I had a really busy week and organised time for me to meet my new landlord with him even after the deal had been sealed.
I would certainly rent through Thames Lettings again and would encourage landlords to instruct the agency for a guaranteed smooth transaction.
Hands down the best agents we've ever encountered
Hands down the best agents we've ever encountered. Monica and Robert are a refreshing exception to all the unpleasant norms seen across most agents. Honest and straightforward during the negotiation process, they made signing a pleasure. Since then, while managing the property, they have always been quick to respond to issues or questions and always helpful and flexible. We cannot recommend them enough!
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