SERVICES AND FEES
We know landlords have different requirements from their letting agent. Thames Lettings offers three levels of service to suit.
Level 1: Letting Only
13.2% (11% + VAT)
Level 2: Letting & Rent Collection
14.4% (12% + VAT)
Level 3: Letting, Rent Collection & Property Management
18% (15% + VAT)
Service Level | 1 | 2 | 3 |
| Maximum exposure on Rightmove, Zoopla and our website | * | * | * |
| Property details sent to registered applicants | * | * | * |
| Property marketed to professional tenants via our relocation agent network | * | * | * |
| Accompanied viewings carried out by our ARLA Propertymark qualified team | * | * | * |
| Comprehensive tenant referencing and credit check | * | * | * |
| Arrangement of Tenancy Agreement and online signing | * | * | * |
| Collection of first month / quarter / 6 months' rent and security deposit | * | * | * |
| Deposit protection under MyDeposits | * | * | * |
| Collection of rental payments from the tenant | * | * | |
| Credit control, following up any late payment of rent | * | * | |
| Monthly statements by email | * | * | |
| Our fee deducted as the rent is received | * | * | |
| Full management of the property | * | ||
| We become the point of contact for the tenant | * | ||
| Arranging maintenance as required | * | ||
| Arranging safety checks during the tenancy | * | ||
| Qualified, tried & tested contractors at reasonable rates | * | ||
| Change over of utility accounts | * | ||
| Payment of service charges & ground rents if requested | * |
| If we arrange a tenancy for you it may be subject to the following fees | |
| Tenancy Agreement Fee (per tenancy) | £180 |
| Deposit holding fee | £36 |
| Inventory fee (typical cost per visit, cost dependent on size of property and level furnishing) | £140 - £180 |
| Renewal Memorandum Fee | £90 |
| Addenda or Memoranda fee | £90 |
| Prices include VAT. Please contact us for a copy of our Terms of Business for full details | |
| Other potential costs landlords may need to consider | |
| Energy Perfomance Certificate (EPC) - valid for 10 years for letting purposes | Approx. £100 |
| Gas Safety Certificate (valid for 12 months) | Approx. £100 |
| Legionella Risk Assessment (valid for 2 years) | Approx. £90 |
| Electrical Installation Condition Report (typically valid for 2 - 5 years) | Approx. £150 - £200 |
| Local Authority Licensing Fee | Cost dependent on Local Authority |
| Prices include VAT. These fees are not exact and will depend on the contractor instructed but can be used as a guide. | |
Referral Fees
We may on occasion accept third party commissions from contractors and suppliers. For the avoidance of doubt the acceptance of such commissions will not increase the cost paid by the Landlord.
Client Money Protection
Thames Lettings is a member of the Propertymark Client Money Protection Scheme. More details are available in Propertymark's Conduct and Membership Rules.
Redress Scheme
Thames Lettings is a member of The Property Ombudsman (TPOS). Please see our In-house complaints procedure.
If you require further information or assistance please contact us.